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We were very pleased. Thanks. My daughter is driving with a big smile

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I wanted to share a couple observations about Michael..........first of all you guys have an "old" bad reputation that is totally unwarranted !!!! Believe it or not, my Aunt is sales manager at Bingham and I went there to see if BIngham would match your deal on a Prius lease. They could not. I had such a great experience with Keith Rodriguez (new at your dealership) and with Robert Clark (straighshooter) there was no BS....Xlnt customer service and all and all the best sales experience I've had. I drove away with 2 new Priuses and had two friends go in the next week and purchase two more. I am making it my personal mission to tell everyone and anyone that will stand still for 5 seconds about Michael !!! Also, my VW Jetta unfortunately needed a simple part...its been at Michael for 2 weeks waiting for the part. Fortunately, I have the Priuses so didnt need a rental car. Daniel offered me one for tax only and I thought that was a nice gesture. Daniel in VW service is also a gem. He called me literally every day and apologized and kept me posted on the part. He epitomizes customer service in my book. Amazing gentleman !!! Well, I guess I've taken enough of your time but I thought this letter might just make your day !!!!

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My family and I had a pleasant time shopping for a vehicle at your dealership. The entire Toyota Michael Automotive staff at Fresno was very helpful. However, I would like to emphasize on the tremendous assistance that your salesman Oye provided. He was extremely welcoming, customer friendly, and accommodating. Oye thorougly explained the conditions and requirements in buying our new 2011 Toyota Sienna. I especially appreciated the "no pressure" attitude that he had. I would definitely rate his performance as EXCELLENT. In addition, I would recommend Michael Automotive to others.

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I would like to let you know how please we were with you dealership. I had already been dealing with the dealership in selma for about 3 months trying to find a Tahoe with the options in the color that we wanted. Unfortunately all they did was give me the run around and pass me off from person to person, while not following through with their promises, which is what lead me to you. From the start of dealing with Ed and his partner they were very professional and did everything they promises. Ed and Raj were also very helpful to my husband that is trying to find some information from the VIN # of his 69 chevelle. Our whole experience with you dealership was great, and we are very satisfied with our new Tahoe. Thanks for a great experience.‎

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It was a very positive experience at your dealership, special kudos to Anthony.‎

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Just wanted to say it was a pleasure dealing with Anthony for our recent purchase for our daughters first car! The service was outstanding and she was thrilled. Dealing with Brent for the additional warranty was a pleasure as well...all were very professional and first class. Thank you~ Catherine and Mike