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George is a wonderful salesman, helpful, knowledgeable and not too aggressive.

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I was definitely completely satisfied.

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We got the exact car wanted with only 2 days notice.

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Thank you for Sebu. This is the 2nd vehicle we have purchased from him and we will continue to go to Sebu for any automotive purchase for as long as we live in the state of California.

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I was particularly impressed with Chris's knowledge of the different Audi models and his in-depth knowledge of how to use everything...half of which I've already forgotten

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We will definitely recommend Michael's and Chris in particular to others.

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Thanks for a nice buying experience…

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I think Chris must have helped design the TDI as he is expert regarding that vehicle

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I have enjoyed doing business with them over the years and will continue to do so in the future.

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They really went the extra mile for me and I appreciate it

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We found the experience delightful.

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I would like to extend my thanks to you and your team at Michael Toyota in Fresno, CA for making my first car buying experience an EXCELLENT one.  I went to test drive a few models with my brother last Sunday just to narrow down my search for a new vehicle, and bought a new 2010 Rav 4 instead. 

We were assisted by 2 gentlemen on your staff that I would like to especially recognize.  Oye Dokun is an exceptional salesperson: he is knowledgable of his product, goes out of his way to make his customers feel special, and was willing to answer the numerous questions that we asked.  Brendan Kane went above and beyond to see my purchase through to the end, him and Oye made a great team.

I'll be honest that going car shopping was not something I was looking forward to mostly because I have had poor experiences in the past.  I have been doing research for about 6 months now trying to decide which car to buy.  It came down to either a Toyota or a Honda, but needed to test drive each to see which I preferred.  This location was the first we visited that day, just by chance, and it was the only location we returned to.

Brendan and Oye are an asset to your company, please don't let them go!  My job revolves around customer service.  Whenever I see it delivered effortlessly, I want it to be recognized.

Three of my immediate family members own Toyotas, now I know why they speak so highly of them.  I love my new Rav 4 but feel even more privileged that I can share my amazing experience with everyone I know.  I am now a Toyota owner for life!!

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We were very pleased. Thanks. My daughter is driving with a big smile

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I wanted to share a couple observations about Michael..........first of all you guys have an "old" bad reputation that is totally unwarranted !!!! Believe it or not, my Aunt is sales manager at Bingham and I went there to see if BIngham would match your deal on a Prius lease. They could not. I had such a great experience with Keith Rodriguez (new at your dealership) and with Robert Clark (straighshooter) there was no BS....Xlnt customer service and all and all the best sales experience I've had. I drove away with 2 new Priuses and had two friends go in the next week and purchase two more. I am making it my personal mission to tell everyone and anyone that will stand still for 5 seconds about Michael !!! Also, my VW Jetta unfortunately needed a simple part...its been at Michael for 2 weeks waiting for the part. Fortunately, I have the Priuses so didnt need a rental car. Daniel offered me one for tax only and I thought that was a nice gesture. Daniel in VW service is also a gem. He called me literally every day and apologized and kept me posted on the part. He epitomizes customer service in my book. Amazing gentleman !!! Well, I guess I've taken enough of your time but I thought this letter might just make your day !!!!

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My family and I had a pleasant time shopping for a vehicle at your dealership. The entire Toyota Michael Automotive staff at Fresno was very helpful. However, I would like to emphasize on the tremendous assistance that your salesman Oye provided. He was extremely welcoming, customer friendly, and accommodating. Oye thorougly explained the conditions and requirements in buying our new 2011 Toyota Sienna. I especially appreciated the "no pressure" attitude that he had. I would definitely rate his performance as EXCELLENT. In addition, I would recommend Michael Automotive to others.

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I would like to let you know how please we were with you dealership. I had already been dealing with the dealership in selma for about 3 months trying to find a Tahoe with the options in the color that we wanted. Unfortunately all they did was give me the run around and pass me off from person to person, while not following through with their promises, which is what lead me to you. From the start of dealing with Ed and his partner they were very professional and did everything they promises. Ed and Raj were also very helpful to my husband that is trying to find some information from the VIN # of his 69 chevelle. Our whole experience with you dealership was great, and we are very satisfied with our new Tahoe. Thanks for a great experience.‎

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It was a very positive experience at your dealership, special kudos to Anthony.‎

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Just wanted to say it was a pleasure dealing with Anthony for our recent purchase for our daughters first car! The service was outstanding and she was thrilled. Dealing with Brent for the additional warranty was a pleasure as well...all were very professional and first class. Thank you~ Catherine and Mike

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No complaints on my end....I was particularly impressed with Chris's knowledge of the different Audi models and his in-depth knowledge of how to use everything...half of which I've already forgotten.....Thanks for a nice buying experience...‎

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My wife and I would like to thank Salesman Jordon and Ed for there help in buying our new Camero. We liked the over all experience and will, in the future, give your dealership first chance at our business. Bob and Deb‎

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I have to tell you that I had a wonderful experience Michael Volkswagen. I am so glad to have met Chris and your team. Being in sales myself I understand the importance of customer care. I mostly appreciated Chris asking valuable questions and listening to my answers. His careful consideration made me feel comfortable and gave me the sense that I was in good hands.‎

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As a new owner of a Toyota, I wanted to thank you personally for the truly fantastic buying experience. We met a staff that is well informed, trained, and above all, compassionate. The team listened to our needs of entrance / exit from the a vehicle, dual air, electric seats, and value. Since neither my wife or myself have ever owned or driven a Toyota the sell displays the heart of the staff. We cannot state the experience as Excellent. Is there a mark for unbelievable?‎